Chapter 10  What is a Margin of Error
When results of surveys are reported in the media, they often include a statement like
"55 percent of respondents favor Ms. Smith in the upcoming mayoral election. There is a margin of error of 3 percentage points."
What does a statement like this mean? This pamphlet attempts to answer this question and to provide some cautions on the use of the "margin of error" as the sole measure of a survey's uncertainty.
Surveys are typically designed to provide an estimate of the true value of one or more characteristics of a population at a given time. The target of a survey might be
 the average value of a measurable quantity, such as annual 1998 income or SAT scores for a particular group.
 a proportion, such as the proportion of likely voters having a certain viewpoint in a mayoral election
 the percentage of children under three years of age immunized for polio in 1997
An estimate from a survey is unlikely to exactly equal the true population quantity of interest for a variety of reasons. For one thing, the questions maybe badly worded. For another, some people who are supposed to be in the sample may not be at home, or even if they are, they may refuse to participate or may not tell the truth. These are sources of "nonsampling error."
But the estimate will probably still differ from the true value, even if all nonsampling errors could be eliminated. This is because data in a survey are collected from only somebut not allmembers of the population to make data collection cheaper or faster, usually both.
Suppose, in the mayoral election poll mentioned earlier, we sample 100 people who intend to vote and that 55 support Ms. Smith while 45 support Mr. Jones. This would seem to suggest that a majority of the town's voters, including people not sampled but who will vote in the election, would support Ms. Smith.
Of course, just by chance, a majority in a particular sample might support Ms. Smith even if the majority in the population supports Mr. Jones. Such an occurrence might arise due to "sampling error," meaning that results in the sample differ from a target population quantity, simply due to the "luck of the draw"i.e., by which set of 100 people were chosen to be in the sample.
Does sampling error render surveys useless? Fortunately, the answer to this question is "No." But how should we summarize the strength of the information in a survey? That is a role for the margin of error.
Margin of Error Defined
The "margin of error" is a common summary of sampling error, referred to regularly in the media, which quantifies uncertainty about a survey result. The margin of error can be interpreted by making use of ideas from the laws of probability or the "laws of chance," as they are sometimes called.
Surveys are often conducted by starting out with a list (known as the "sampling frame") of all units in the population and choosing a sample. In opinion polls, this list often consists of all possible phone numbers in a certain geographic area (both listed and unlisted numbers).
In a scientific survey every unit in the population has some known positive probability of being selected for the sample, and the probability of any particular sample being chosen can be calculated. The beauty of a probability sample is twofold. Not only does it avoid biases that might arise if samples were selected based on the whims of the interviewer, but it also provides a basis for estimating the extent of sampling error. This latter property is what enables investigators to calculate a "margin of error." To be precise, the laws of probability make it possible for us to calculate intervals of the form estimate +/ margin of error.
Such intervals are sometimes called 95 percent confidence intervals and would be expected to contain the true value of the target quantity (in the absence of nonsampling errors) at least 95 percent of the time. An important factor in determining the margin of error is the size of the sample. Larger samples are more likely to yield results close to the target population quantity and thus have smaller margins of error than more modestsized samples.
In the case of the mayoral poll in which 55 of 100 sampled individuals support Ms. Smith, the sample estimate would be that 55 percent support Ms. Smithhowever, there is a margin of error of 10 percent. There f o re, a 95 percent confidence interval for the percentage supporting Ms. Smith would be (55%10%) to (55%+10%) or (45 percent, 65 percent), suggesting that in the broader community the support for Ms. Smith could plausibly range from 45 percent to 65 percent. This impliesbecause of the small sample sizeconsiderable uncertainty about whether a majority of townspeople actually support Ms. Smith.
Instead, if there had been a survey of 1,000 people, 550 of whom support Ms. Smith, the sample estimate would again be 55 percent, but now the margin of error for Ms. Smith's support would only be about 3 percent. A 95 percent confidence interval for the proportion supporting Ms. Smith would thus be (55%3%) to (55%+3%) or (52 percent, 58 percent), which provides much greater assurance that a majority of the town's voters support Ms. Smith.
What Affects the Margin of Error
Three things that seem to affect the margin of error are sample size, the type of sampling done, and the size of the population.
Sample SizeAs noted earlier, the size of a sample is a crucial actor affecting the margin of error. In sampling, to try an estimate a population proportionsuch as in telephone polls a sample of 100 will produce a margin of error of no more than about 10 percent, a sample of error of 500 will produce a margin of error of no more than about 4.5 percent, and a sample of size 1,000 will produce a margin of error of no more than about 3 percent. This illustrates that there are diminishing returns when trying to reduce the margin of error by increasing the sample size. For example, to reduce the margin of error to 1.5% would require a sample size of well over 4,000.
Probability Sampling DesignsThe survey researcher also has control over the design of the sample, which can affect the margin of error. Three common types are simple random sampling, random digit dialing, and stratified sampling.
 A simple random sampling design is one in which every sample of a given size is equally likely to be chosen. In this case, individuals might be selected into such a sample based on a randomizing device that gives each individual a chance of selection. Computers are often used to simulate a random stream of numbers to support his effort.
 Telephone surveys that attempt to reach not only people with listed phone numbers but also people with unlisted numbers often rely on the technique of random digit dialing.
 Stratified sampling designs involve defining groups, or strata, based on characteristics known for everyone in the population, and then taking independent samples within each stratum. Such a design offers flexibility, and, depending on the nature of the strata, they can also improve the precision of estimates of target quantities (or equivalently, reduce their margins of error).
Of the three types of probability sampling, stratified samples are especially advantageous when the target of the survey is not necessarily to estimate the proportion of an entire population with a particular viewpoint but instead is to estimate differences in viewpoints between different groups. For example, if there was a desire to compare attitudes between individuals of Inuit (Alaskan native) origin versus other Americans on their opinion about drilling for oil on federal land, it would not make sense to take a simple random sample of all Americans to answer this question because very few Inuit would likely fall into such a sample. Instead, one might prefer to take a stratified sample in which Alaskan Native Americans compose one half of the sample and nonInuit compose the other one half.
Sometimes samples are drawn in clusters in which only a few counties or cities are sampled or only the interviewer visits a few blocks. This tends to increase the margin of error and should be taken into account by whoever calculates sampling error.
Size of PopulationPerhaps surprising to some, one factor that generally has little influence on the margin of error is the size of the population. That is, a sample size of 100 in a population of 10,000 will have almost the same margin of error as a sample size of 100 in a population of 10 million.
Interpreting the Margin of Error
In practice, nonsampling errors occur that can make the margin of error reported for a poll smaller than it should be if it reflected all sources of uncertainty. For example, some respondents to the mayoral survey may not have been eligible to vote but may have answered anyway, while others may have misled the interviewer about their preferences.
Why isn't the margin of error adjusted to reflect both sampling and nonsampling uncertainties? The answer is that, unlike sampling error, the extent of nonsampling error cannot usually be assessed from the sample itself, even if the sample is a probability sample.
Some things that help assess nonsampling uncertainties, when available, include the percentage of respondents who answer "don't know" or "undecided." Be wary when these quantities are not given. Almost always there are people who have not made up their mind. How these cases are handled can make a big difference. Simply splitting them in proportion to the views of those who gave an opinion can be misleading in some settings.
It is important to learn if the survey results are actually from a probability sample at all. Many media surveys are based on what are called quota samples, and, although margins of error are reported from them, they do not strictly apply.
Overall, nonresponse in surveys has been growing in recent years and is increasingly a consideration in the interpretation of reported results. Media stories typically do not provide the response rate, even though these can be well under 50 percent. When the results are important to you, always try to learn what the nonresponse rate is and what has been done about it.
Keep Your Eye on What is Being Estimated
It is common for political polls to quote a margin of error of plus or minus 3 percent. It might happen, however, that in two separate polls between Jones and Smith in the same week one might have Jones ahead by 2 percent in one poll while the other poll might have Jones ahead by 10 percent. How can this be?
A misleading feature of most current media stories on political polls is that they report the margin of error associated with the proportion favoring one candidate, not the margin of error of the lead of one candidate over another. To illustrate the problem, suppose one poll finds that Mr. Jones has 45 percent support, Ms. Smith has 41 percent support, 14 percent are undecided, and there is a 3 percent margin of error for each category.
If we note that Mr. Jones might have anywhere from 42 percent to 48 percent support in the voting population and Ms. Smith might have anywhere from 38 percent to 44 percent support, then it would not be terribly surprising for another poll to report anything from a 10point lead for Mr. Jones (such as 48 percent to 38 percent) to a 2point lead for Ms. Smith (such as 44 percent to 42 percent).
In more technical terms, a law of probability dictates that the difference between two uncertain proportions (e.g., the lead of one candidate over another in a political poll in which both are estimated) has more uncertainty associated with it than either proportion alone.
Accordingly, the margin of error associated with the lead of one candidate over another should be larger than the margin of error associated with a single proportion, which is what media reports typically mention (thus the need to keep your eye on what's being estimated!).
Until media organizations get their reporting practices in line with actual variation in results across political polls, a rule of thumb is to multiply the currently reported margin of error by 1.7 to obtain a more accurate estimate of the margin of error for the lead of one candidate over another. Thus, a reported 3 percent margin of error becomes about 5 percent and a reported 4 percent margin of error becomes about 7 percent when the size of the lead is being considered.
Where Can I Get More Information
There is a lot more to be said about the use of the term "margin of error." Surprisingly, there is even some controversy about its meaning. For those interested in reading more about this controversy, a Sunday, June 14, 1998, "Unconventional Wisdom" column by Richard Morin in The Washington Post may be a good start.
With most polls still by telephone, there are many nonsampling error issues that could arise and overwhelm sampling error considerations like those embodied in the margin of error. Chapter 4 has more to say on these.
